The First Twenty Years

Steve Lewis

Where does the time go? Twenty years have just zoomed past, and it feels like only yesterday when Kim and I started in our new pharmacy in High Wycombe. I had been a partner previously in another pharmacy, but this was Kim’s first.

This was our baby! Will had not arrived yet, and so we put everything we had into the pharmacy, changing, rearranging and updating wherever we could. Kim was especially good at this! At this time, our staff consisted of Chris, who would be with us for thirteen years, Corinne and Danielle.

High Wycombe locals were very welcoming to us as new owners, and we wanted to give them something that would be of great benefit to their community. Community is very important to us at High Wycombe Pharmacy, and we are always looking for ways to help improve our local community. We support all four local primary schools, various sporting clubs and the Street Doctor program. By helping others around us, everyone benefits, and High Wycombe will continue to be a great place to live.

Many of you may not have met Kim, but she is still a large part of the pharmacy, albeit in the background. After Will was born in 2002, Kim took time off to be a full-time mum. After a few years away, she felt it was time to get back into pharmacy, but full-time work wasn’t an option, so she took up an opportunity to do a PhD while working at the UWA Pharmacy School. She completed her PhD in implementation science with regard to asthma guidelines. With that, she was lecturing at UWA and on various state and national boards focusing on asthma and falls prevention. She has since moved to the School of Pharmacy at Curtin University, where she is passionate about providing the profession of pharmacy with the highest quality graduates.

During this time, Kim was still providing input into the pharmacy, helping us to improve wherever possible, and finding the best pharmacy students to come and join us at High Wycombe Pharmacy. Thanks to her skills spotting, we can thank her for Teresa, Li, Shan, Ryan, Hayley, Dunya and most recently, Kamini.

Our staff are vital to the wellbeing of the business. We have worked with many people over the years, and fortunately, a great deal of them have stayed with us for an extended period. During this time, they become like family members, and I can certainly say that about our current team. Kim and I are so privileged to work with such a great group of people who care not only for the business but for the people they help each and every day.

Pharmacy is a continually changing practice that looks very different now compared to twenty years ago. New treatments, procedures and business practices have evolved to improve pharmacy practice, and as a result, the health and wellbeing of our community. To ensure that the highest standard of care is provided, the pharmacy undergoes a Quality Care audit to assess our policies and procedures every two years. I’m happy to report that, as of last week, we received our latest accreditation. It is always received with great satisfaction and credit to every staff member as everyone is involved in achieving this reward.

We cannot stop here, though. We are in a continual state of improving our knowledge to keep up to date with the latest treatments, both prescription and over the counter so that we can provide you with the most up to date, evidence based advice.

So, onto the next 20 years. There are significant challenges in the health system ahead, particularly due to COVID 19. We are about to join many other pharmacies around the country in helping vaccinate as many people as we can to help keep our community safe and our lives back to as normal as possible.

Remember, we are always here to talk about your health. We have many pharmacists available for you to take advice from, and I encourage you to come in and see us whenever you have questions about your own or your family’s health.

Thanks for being part of High Wycombe Pharmacy, and we look forward to seeing you soon.

- Steve Lewis

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